It’s difficult to be a restaurant manager. The position requires long hours. A gumbo of personal, organizational, and strategic skills. And it is often considered thankless. But restaurant management can also be incredibly rewarding. Providing quality service and memorable experiences to your guests and employees can make the stress worth it. The leadership skills and qualities needed to be a restaurant manager take time to build and train. This post will give you guidelines to become a good restaurant manager, or to recognize one when you work for them. Read more
Online reviews posted by consumers on sites like Yelp, TripAdvisor, Google, and Facebook have changed not only the ways diners search for and discover places to eat, but also how restaurateurs today market to their audience.
This underlines the need for executives to keep customers’ needs at the forefront in order to build a community of loyal patrons. Sure enough, winners and losers in the industry will be determined by their ability to manage and monitor online reviews, harness customer feedback, and deliver 5-star-worthy guest experiences.
Let’s dive into some of the ways online reviews and ratings are shaping restaurant-going behavior. Read more
I’m excited to share our latest product launch, one of our largest to date, that streamlines all alcohol vendor purchasing. Restaurants and bars can now quickly place orders with all distributors in a fraction of the time, see order history and get more insight into their beverage program than ever before, from any device, anywhere, anytime. Read more
The most stressful day I spent managing a restaurant started with an electrical fire. The culprit was a frayed power cord on one of my ancient beer coolers. The cord sent sparks flying which set fire to the duct tape that was previously applied to the cord by a well-intentioned Macgyver in a failed-attempt to “fix” the cooler. From there, the fire caught on a empty cardboard liquor box stored underneath the drink well next to the cooler. Read more
Digital menus are much more than a novelty or passing trend. With the proper program, a digital menu system can be your beverage program’s central management hub. It gives you more control over your program, increases sales, provides financial insights, and improves the overall health of your beverage program. All while saving you hours on daily tasks each week. Let’s dive into the immediate and long term benefits of iPad menus. Read more
Doing regular inventory of your bar is critical to running a successful beverage operation. Whether you record counts into Excel spreadsheets or use a mobile app, having frequent, accurate inventory is important. In this post I’ll compare the various tools that bars and restaurants use to perform inventory, from the old pencil and paper method to Excel to the range of mobile and cloud-based solutions out there. Read more
If you’re looking for an easier and faster way to price your drinks then you’ve found a new best friend. Uncorkd’s drink and liquor price calculator is a an easy to use spreadsheet template to help you find the most profitable drink margins, analyze your dollar cost per ounce and organize your beverage list. Read more
With so much competition, restaurants are always hunting for new ways to stay relevant and redefine themselves. You can’t rely on great food and atmosphere alone to keep seats full and staff slammed. One strategy to keep your restaurant humming is having a private dining program. These programs add another channel for cash flow, bring new customers to your restaurant, and will grow your restaurant’s reputation. So let’s dive into how to start and run a successful private dining program. Read more
It’s exciting to be in the restaurant space. Food, drink, and technology trends have people excited. You’re excited. I’m excited. We’re all really excited. But we’re also all getting exhausted. As the trends in dining and drinking shift and reshape every few months, it’s important to think about what changes are happening in the business of managing a restaurant. How are the duties and responsibilities of restaurant managers changing, too. What new ideas and tools are coming out that are important for managers to have a grasp on and use. What does the future mean for restaurant managers? Let’s take a look.
Cocktails….cocktails…everywhere you look, there’s a fancy cocktail chilling on a bar top.
With more restaurants and bars adding inventive cocktails to their menu, the big question becomes, how do you figure out cocktail pricing? The good news? It ain’t that difficult. Though pricing a cocktail is a simple formula, there are a handful of decisions you’ll need to make along the way when it comes to pricing cocktails for YOUR bar. We’ll lay down the guidelines that will ensure that your cocktail menu generates sales and excites customers.