Entries by Kyle Thacker

Restaurant Management Skills Level Pyramid

It’s difficult to be a restaurant manager. The position requires long hours. A gumbo of personal, organizational, and strategic skills. And it is often considered thankless. But restaurant management can also be incredibly rewarding. Providing quality service and memorable experiences to your guests and employees can make the stress worth it. The leadership skills and […]

5 Fall Cocktails to Capture the Flavors of Autumn

The flavors of fall are comforting and familiar, like an old sweater pulled from storage or the back of your closet. But fall cocktail flavors also give bartenders a chance to get creative. If you’re turning the page with your cocktail menu this fall, then think of flavors that are warming and ripe with nostalgia. […]

Industry Benchmarks for Liquor Costs in Restaurants

Liquor cost is a bedrock metric for identifying expected profits in your restaurant. Knowing your numbers and achieving the right liquor cost can help you increase earnings by returning higher profits on alcohol sales. That’s why it’s important to know the industry benchmarks for liquor costs in restaurants. What should liquor cost be in a […]

5 Ways to Upsell Wine In Your Restaurant

73% of people are intimidated by restaurant wine lists.  This statistic comes from a recent study put together by mega wine-producer E&J Gallo’s Dark Horse brand, who polled over 2,000 Brits about their relationship with wine. The study also found that 58% of responders “feel they don’t have enough wine knowledge to order with confidence.” This […]

5 Tips For Your Bar Inventory Checklist

Taking bar inventory can be time consuming and frustrating. It’s a lot of work to count hundreds of bottles, move boxes, punch numbers into spreadsheets and then analyze the data to make the work worth it. It’s important to have a consistent method for performing bar and liquor inventory that you can rely on to […]

How Restaurants Can Ignore Sales and Increase Profits

You see it all the time. Restaurant flyers crammed in mailboxes. Facebook and instagram posts promoting daily specials. Restaurants are constantly chasing down customers, spinning their wheels on ways to bring in more guests to drive up sales. But what happens if all that effort spent on attracting new customers doesn’t work? You can double […]

2018 Spring Wine Trends

Springtime is like the impatient little kid, buckled in the back seat during a long drive, pulling fruitlessly at the seat belt strap while their feet kick air, repeatedly asking, “Are we there yet?” It’s an anxious season. People are anxious to feel the sun and refill their stock of Vitamin D. Buried seedlings are anxious […]

Basic Wine Knowledge Training For Servers

Once, during a busy Friday night at service well in a bar in Chicago, a recently hired server returned a glass of White Zinfandel to the bartender. The wine, a blush pink color, teetered in the glass, clearly untouched. The server, annoyed and slightly combative, barked out to the bartender, “Hey! I ordered a WHITE […]