Entries by Kyle Thacker

Restaurant Management Skills Level Pyramid

It’s difficult to be a restaurant manager. The position requires long hours. A gumbo of personal, organizational, and strategic skills. And it is often considered thankless. But restaurant management can also be incredibly rewarding. Providing quality service and memorable experiences to your guests and employees can make the stress worth it. The leadership skills and […]

5 Fall Cocktails to Capture the Flavors of Autumn

The flavors of fall are comforting and familiar, like an old sweater pulled from storage or the back of your closet. But fall cocktail flavors also give bartenders a chance to get creative. If you’re turning the page with your cocktail menu this fall, then think of flavors that are warming and ripe with nostalgia. […]

5 Ways to Upsell Wine In Your Restaurant

73% of people are intimidated by restaurant wine lists.  This statistic comes from a recent study put together by mega wine-producer E&J Gallo’s Dark Horse brand, who polled over 2,000 Brits about their relationship with wine. The study also found that 58% of responders “feel they don’t have enough wine knowledge to order with confidence.” This […]

How Restaurants Can Ignore Sales and Increase Profits

You see it all the time. Restaurant flyers crammed in mailboxes. Facebook and instagram posts promoting daily specials. Restaurants are constantly chasing down customers, spinning their wheels on ways to bring in more guests to drive up sales. But what happens if all that effort spent on attracting new customers doesn’t work? You can double […]

2018 Spring Wine Trends

Springtime is like the impatient little kid, buckled in the back seat during a long drive, pulling fruitlessly at the seat belt strap while their feet kick air, repeatedly asking, “Are we there yet?” It’s an anxious season. People are anxious to feel the sun and refill their stock of Vitamin D. Buried seedlings are anxious […]

How the Right Restaurant Tech Can Save Your Restaurant

Margins in the restaurant industry are thinner than the blade of sushi knife. Every day you read about restaurants that are closing. Here in Chicago, even restaurants that boast Michelin stars, great customer reviews, and a celebrity chef, are closing their doors. So how can restaurant operators make sure their restaurants find the type of […]

5 Unsexy Restaurant Tasks to Get Done This January

For many restaurants, January is a slow business month. Whether it’s cold weather persuading people to bundle up indoors, bank accounts depleted by holiday spending, or resolutions of new dieting goals, many of your customers are probably eating in this month. But! This means you can take advantage of a less hectic schedule and check […]