Frequently Asked Questions about Uncorkd iPad Wine Lists and Beverage Menus
How much can I expect wine sales in my restaurant to increase?
Uncorkd customers see their wine sales increase on average 15% to 20%. The increase in sales comes both from customers who otherwise would not have ordered wine as well as guests willing to spend more when they feel educated on their choices. Uncorkd also provides upsell tools to increase check size by enabling you to feature items and recommend suggested wine pairings.
What sets Uncorkd apart from other apps
There are many things that have made Uncorkd the leader in digital beverage menus. Our platform offers the most customization and design options so that your menu is unique and branded as your own. Uncorkd also offers more functionality and flexibility than any other solution, such as creating suggested pairings, including custom content, creating different serving sizes and menu sections, and more. We also have a proprietary database of wines, beers and spirits that make it easy to add new drinks to your menu in seconds. For more information on what makes Uncorkd the best digital beverage menu solution, see this iPad wine menu comparison chart.
How much does Uncorkd cost?
Uncorkd is provided as a service for a monthly or annual fee. We do not require multi-year contracts and our rates are affordable and deliver significant returns on investment. The cost varies for restaurants based on a number of factors and we’d be glad to provide you with a proposal that meets your unique needs. Please contact our sales team for a price quote.
Can I include items other than wine?
Yes! You can include any items you like on the menu. We have restaurants that include spirits, beer, cocktails, cigars, full food menus, entree food pairings, desserts, after dinner drinks and more. Uncorkd gives you the flexibility to organize and categorize the menu how you like. In addition to our massive wine database, our database also includes thousands of spirits and beers.
How do I sign up? What happens after I do?
To get a price quote and sign up, please contact us. Once you sign up you will be assigned a dedicated account manager who will work with you to setup your menus, customize the design and organization of your menu and provide training for you and any staff at your location. We walk you through the process and make it easy, whether you are a computer expert or novice.
Do I have to install any hardware to use Uncorkd?
No, we have a completely hosted solution, which means all of the data for your restaurant is hosted by our secure servers in the cloud. You don’t need to purchase or install any hardware on-site. You simply use Apple iPad® devices with our Uncorkd app and a regular WiFi connection on your dining room.
Does Uncorkd work on platforms other than the iPad?
Uncorkd currently works on all versions of the Apple iPad or iPad mini. We can make suggestions for which type of devices would be best suited for your restaurant and provide the devices as well.
Does Uncorkd require a constant WiFi internet connection to work?
The digital wine menu functions completely without an internet connection. So you don’t have to worry about spotty connections or if the network goes down. However, you will need a wifi connection for the tablets to be updated when you change the menu.
Do I need to plug in or manually download any updates on my iPads to make changes to my menu?
No, all changes are automatically pushed to all of your iPads when connected to a WiFi network. After you make changes through your online portal, all changes are made on all of your iPad devices when connected to the internet every three minutes.
How easy is it to manage or change my wine menu?
It is extremely easy. You simply login to your account through the Uncorkd portal and from there you can instantly manage and customize your menu. The entire management of your menu is at your fingertips 24/7 and is updated on your restaurant iPads in near real-time. Request a demo to see for yourself how easy it is to use Uncorkd.
Do restaurants have to pay for new features and updates?
No, unlike other companies, all new features, functionality and updates are automatically included for our customers. We are constantly adding new features and functionality to Uncorkd, based on feedback from restaurants using our product. We strive to make Uncorkd the best platform, at an affordable price, and exceed your expectations. We welcome your suggestions and comments and our current customers can tell you how responsive we are to their needs.
How do I secure the iPads and ensure they aren’t damaged or stolen?
Uncorkd provides support and instructions to ensure the iPads are locked down, preventing customers in your restaurant from browsing the internet, emailing or doing anything else on the iPads. We also help install location tracking software so you can see where your iPads are at all times. We provide guidance on how best to protect the iPads to minimize and prevent damage and losses. If you use our managed device program, we handle everything for you, including location tracking, device setup and even include insurance on the device against damage.
What type of support is provided with Uncorkd?
Uncorkd provides full support for the software and ensuring it works properly on your devices for the lifetime you are a customer. Our goal is to see your business succeed, increase your wine sales and delight your customers. Uncorkd can’t succeed without our customers and we do everything possible to ensure their wine menu provides an exceptional experience for diners in the restaurant. We provide support via phone, email, online chat and in some cases in-person. For more information on technical support, view our technical support page.
Does Uncorkd integrate with my POS system?
Uncorkd is a stand-alone system and is much easier to use than any POS system. That means we can setup your menu very quickly and don’t need to worry about the complexity of major software integrations. For example, most POS systems use abbreviations for items which would need to be manually matched to the full item details on your iPad menu. One other issue with POS integrated systems is that they’ll automatically remove things from your menu, even when you really still have them in stock. You don’t want 86’d items disappearing from your menu because someone forgot to record in a new wine shipment. Uncorkd eliminates this complexity and makes it simple and easy to use digital menus without all the messy overhead.