Q: How much can I expect wine sales in my restaurant to increase?
A: Uncorkd customers see their wine sales increase on average 15% to 20%. The increase in sales comes both from customers who otherwise would not have ordered wine as well as guests willing to spend more when they feel educated on their choices. Uncorkd also provides upsell tools to increase check size by enabling you to feature items and recommend suggested wine pairings.
Q: What sets Uncorkd apart from other apps
A: There are several things that have made Uncorkd the leader in digital beverage menus. Our platform offers the most customization and design options so that your menu is unique and branded as your own. You have full flexibility to change the design, colors, fonts, images, icons, menu organization and more, whenever you want. Uncorkd also offers more functionality and flexibility than any other solution, such as creating suggested pairings, including custom content, creating different serving sizes and menu sections, and creating slideshows. Lastly, we have a proprietary database of wines, beers and spirits that make it easy to add new drinks to you menu in seconds.
Q: How much does Uncorkd cost?
A: Uncorkd is provided as a subscription service for a monthly or annual fee. We do not require multi-year contracts and our rates are affordable and deliver significant returns on investment. The cost varies for restaurants based on a number of factors. Please contact us to get a quote for your location.
Q: Can I include items other than wine?
A: Yes! You can include any items you like on the menu. We have restaurants that include spirits, beer, cocktails, cigars, full food menus, entree food pairings, desserts, after dinner drinks and more. Uncorkd gives you the flexibility to organize and categorize the menu how you like. In addition to our massive wine database, our database also includes thousands of spirits and beers.
Q: How do I sign up? What happens after I do?
A: To get a price quote and sign up, please contact us. Once you sign up you will be assigned an account manager who will work with you to setup your menus, customize the design and organization of your menu and provide training for you and any staff at your location. We walk you through the process and make it easy, whether you are a computer expert or novice.
Q: Do I have to install any hardware to use Uncorkd?
A: No, we have a completely hosted solution, which means all of the data for your restaurant is hosted by our servers in the cloud. You don’t need to purchase or install any hardware on-site. You simply use Apple iPad® devices with our Uncorkd app.
Q: Does Uncorkd work on platforms other than the iPad?
A: Uncorkd currently works on all versions of the Apple iPad or iPad mini.
Q: Does Uncorkd require a constant WiFi internet connection to work?
A: The digital wine menu functions completely without an internet connection. So you don't have to worry about spotty connections or if the network goes down. However, you will need a wifi connection for the tablets to be updated when you change the menu.
Q: Do I need to plug in or manually download any updates on my iPads to make changes to my menu?
A: No, all changes are automatically pushed to all of your iPads when connected to a WiFi network. After you make any changes through your online portal, all changes are made in real-time on all of your iPad devices when connected to the internet.
Q: How easy is it to manage or change my wine menu?
A: It is extremely easy. You simply login to your account through the Uncorkd portal and from there you can instantly manage and customize your menu. View the beverage menu, add new wines or drinks, remove wines, manage food or cocktails, customize wine and food categories, update your beverage menu and information about your restaurant, create a slideshow, manage food pairings, change the menu design and much more in seconds. The entire management of your menu is at your fingertips 24/7 and is updated on your restaurant iPads in near real-time.
Q: Do restaurants have to pay for new features and updates?
A: No, never! Unlike other companies, all new features, functionality and updates are automatically included for our customers. We are constantly adding new features and functionality to Uncorkd, based on feedback from restaurants using our product. We strive to make Uncorkd the best platform, at an affordable price, and exceed your expectations. We welcome your suggestions and comments and our current customers can tell you how responsive we are to their needs.
Q: How do I secure the iPads and ensure they aren’t damaged or stolen?
A: Uncorkd provides support and instructions to ensure the iPads are locked down, preventing customers in your restaurant from browsing the internet, emailing or doing anything else on the iPads. We also help install tracking software so you can see where your iPads are at all times. We provide guidance on how best to protect the iPads to minimize and prevent damage and losses.
Q: What type of support is provided with Uncorkd?
A: Uncorkd provides full support for the software and ensuring it works properly on your devices for the lifetime you are a customer. Our goal is to see your business succeed, increase your wine sales and delight your customers. Uncorkd can’t succeed without our customers and we do everything possible to ensure their wine menu provides an exceptional experience for diners in the restaurant.